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Verizon retreats on 'convenience fee' for online bill payment2012.01.02 10:49 by Daniela
Less than a day after announcing plans to charge customers a $2 convenience fee for every online transaction, Verizon Wireless has announced that it will back off. Verizon Wireless will not institute the convenience fee for one-time payments made online or over the phone, the company said in a statement Friday afternoon. Verizon reportedly made the decision in response to strong customer feedback.
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