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FCC warns ISPs 'We're watching you'

2014-07-24 09:16 by
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The US Federal Communications Commission (FCC) issued an advisory on Wednesday reminding Internet service providers (ISPs) that they must disclose accurate data regarding the connectivity speed for both home and mobile broadband users.

Broadband providers are required to provide accurate and publicly accessible information about the services they provide in accordance with the "Open Internet Transparency Rule," which was enacted by the commission in 2011.The transparency rule requires that ISPs make available information about expected and actual broadband speeds, pricing and fees, as well as network management practices, "such as congestion management practices and the types of traffic subject to those practices," the advisory reads.

"Consumers deserve to get the broadband service they pay for. After today, no broadband provider can claim they didn't know we were watching to see that they disclose accurate information about the services they provide," said FCC chairman Tom Wheeler in a statement. "The FCC's transparency rule requires that consumers get the information they need to make informed choices about the broadband services they purchase. We expect providers to be fully transparent about the details of their services, and we will hold them accountable if they fall down on this obligation to consumers."

Consumers should test their home broadband speeds using online tests and notify the FCC if their Net service doesn't meet its advertised speed. And to test mobile broadband speeds, the FCC has a Mobile Broadband Speed Test App for Android and iOS devices. Complaints can be filed on the FCC's site.

Read more -here-

 

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