AT&T ceases online iPhone sales in NY area2009.12.28 09:36 by Daniela
Keywords: AT&T, iPhone
AT&T has stopped selling the Apple iPhone in the New York metropolitan area through its Web site, perhaps due to data congestion, credit card fraud, or routine sales strategy changes, depending on whom you believe.
Online sales of the phone were apparently suspended Sunday. Prospective customers attempting to buy an iPhone through the Web site and using a New York area ZIP code get a message saying, "We're sorry, there are no Packages & Deals available at this time. Please check back later." However, changing ZIP codes to other U.S. metro areas yields a bevy of iPhone choices.
An AT&T representative's statement suggested that the move to not offer any iPhones online to buyers in the Big Apple was a routine strategic decision.
"We periodically modify our promotions and distribution channels," said Fletcher Cook, an AT&T spokesman.
However, customer service representatives, who are likely not authorized to comment officially for the company, painted divergent pictures.
One customer service representative hinted that data congestion may be the reason for the suspension, telling The Consumerist that "New York is not ready for the iPhone. You don't have enough towers to handle the phone."
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