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Help Needed !
Posted: Sat Aug 24, 2002 11:43 pm
by Nutty33
Here is my problem
Everytime, i go online, after a couple of hours, the pictures wont load, then it will just go "the page cannot be displayed". I have to reboot my PC to fix it.
SO i know it is a PC or Win problem
I am using winME
I have try the following :
Reinstall the NIC card
Replacing a new NIC card
Switching ISP
Reinstall TCP/IP
Windows Patch
Restore the winsock, and wsock32 files
Switching OS 98se to Me
ANYbody have anyidea
plz help !!

Posted: Sun Aug 25, 2002 5:46 am
by mnosteele52
If you have done all that it sounds like an ISP related problem, please read the Help & Tips link in my signature and try the troubleshooting tips at the bottom.

Posted: Sun Aug 25, 2002 7:33 am
by zxc47
nutty33: Are you on cable or dsl ?Do you use a router ? how much ram to you have?
Posted: Sun Aug 25, 2002 2:07 pm
by Nutty33
I am sure its not a ISP related problem
cuz i need to reboot the PC to fix it
Thnx neway
Tom
Posted: Sun Aug 25, 2002 2:07 pm
by Nutty33
Oh yeah
i am using Cable
no router
256 DDR ram
Posted: Sun Aug 25, 2002 3:07 pm
by Nutty33
OH yeah
one more thing that i left out
everytime it goes down
i can ping ip but i cant ping http
Thnx
Tom
Posted: Sun Aug 25, 2002 7:41 pm
by zxc47
nutty33: Confirm you are obtaining an ip address automatically.
Confirm that there are no entries and the DNS is disabled. Then go to internet options in you control panel and click on the connections tab then run set up.
see if that fixes it
Posted: Sun Aug 25, 2002 8:42 pm
by Nutty33
Confirm that there are no entries and the DNS is disabled
how do you do that ??
Posted: Sun Aug 25, 2002 9:24 pm
by zxc47
0pen your control panel ,click on network,then click on TCP/IP ( if there is more than one TCP/IP , pick the one bound to your ethernet card.)then click on the gateway tab.
Posted: Sun Aug 25, 2002 10:06 pm
by Nutty33
thnx
ok i have narrow down to this
when it went down for me
i tried to ping the address (
http://www.rogers.com)
it said unknown host
but
when i ping the ip for that address
i got reponse
so i think it is a winsock problem
ppl have told me that it is not simple then just replacing those two files, that it is something involving registry
SO anybody have any idea ??
Posted: Sun Aug 25, 2002 10:18 pm
by Soporific
See if you can do a clean format of your whole operating system. I usually do a full rebuild every 6 months or so. It will also be much easier to do that versus trying to fix the two winsock files, especially if you are not comfortable with the registry. Although it's pretty much just deleting two reg keys if I remember right. It's been a while though.
~S
Posted: Sun Aug 25, 2002 10:44 pm
by Nutty33
Reformat the whole thing is my last option
btw
i got that problem after i reformatted about two months ago
Posted: Sun Aug 25, 2002 11:05 pm
by Nutty33
how do you remove the winsock files from window registry ??
Posted: Mon Aug 26, 2002 1:59 am
by Norm
A lot of winsock problems can be narrowed down to spyware apps. Some of them actually replace some dll's.
Get a copy of Adaware and scan your system. Remove everything it finds. Reboot and rescan. See if that helps
Posted: Mon Aug 26, 2002 8:40 am
by zxc47
The only other thing I now to do would is remove the nic card remove client for microsoft network,netbio's,TCP/IP, EVERY THING BUT DiaL UP stuff .Then reboot and add every thing back in .THat should fix it if it in the winsock.
Posted: Mon Aug 26, 2002 5:38 pm
by Nutty33
it is not winsock
i tried it
but it didnt fix it
should i just reformat and do a clean install
cuz i got the initial problem after i reformat

Posted: Mon Aug 26, 2002 7:49 pm
by zxc47
I would remove every thing and see if that fixes it first
Posted: Tue Aug 27, 2002 4:18 pm
by Nutty33
I just reformatted last night and everything "seems" to work great .....................for now .
THnx neway for all your help
Posted: Wed Aug 28, 2002 7:19 pm
by Freddy
Based on your account of what happened, as far as it not recognizing "
www.rogers.com" but recognizing it's ip (when pinging) suggests that you may have a "DNS" problem.
As far as your first post goes (about the loss of picture, after a certain amount of time), that may be a software problem. Run AdAware (the latest version) on your system to check for spyware (like Norm suggested) and make sure that you are using the latest version of Internet Explorer, or even try another browser (like Netscape Navigator) to see if your problem persists.