There are a number of factors that can cause high "
ping" (
latency,
rtt). To name a few, heavy internet traffic at the time, congested/overloaded routers on the way to the target machine, low quality/inadequate
bandwidth are the most common causes.
The first step in troubleshooting high
latency is testing with
traceroute. To do so, drop into command prompt (Start > Run > type: cmd), and type:
tracert speedguide.net (or the host/site you're trying to reach).
The result shows every
hop from you to the target machine, and its corresponding
latency.
Any spike in
latency along the way can usually identify the location of the current problem.
High
latency is usually out of the user control, however contacting your
ISP with
traceroute results can greatly help identify and troubleshoot the exact issue.
Ping is not "tweakable" by the user in most cases, especially if the
latency spike occurs after the first
hop in the
traceroute result. The only exceptions are local problems like spyware or
P2P programs hogging all the
bandwidth, local interference between devices, etc.
To eliminate possible interference problems, try to put your modem/router far from all electrical devices and do not coil up any excess signal or power cables.
