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Laptop battery plugged in, not charging Windows problem ?

Tags: battery, laptop, charging

It has become a common annoyance for some older laptops to suffer battery charging problems. When the issue occurs, with your AC charger plugged in you will notice that the battery is not charging, and hovering over the battery icon in the system tray shows "plugged in, not charging". This can lead to automatic hibernation of the laptop, immediate shutdown at power adapter disconnect, etc.

This issue can be caused by to distinct reasons:
Heating issues - some laptops have built-in heat sensors that will stop charging if the battery, or the laptop itself gets hot. This can be remedied by turning off the laptop for a while to allow it to cool down. It may be worth cleaning the cooling ducts and CPU/GPU heatsinks with compressed air/vacuum.

Battery Driver issues - the default Windows battery device drivers may be corrupt, or incompatible with your particular brand of laptop. If the issue is persistent, it may be worth downloading newer drivers directly from your manufacturer. Below is a solution for resetting the Windows 7 default ACPI battery drivers.

Follow the steps below to fix battery charging driver issues:

1. Disconnect AC power
2. Shut down laptop
3. Remove battery
4. Connect AC power
5. Start laptop
6. Open "Device Manager" (right-click on "Computer" -> Properties -> click "Device Manager" in left pane)
7. Under "Batteries", right-click and uninstall "Microsoft ACPI Compliant Control Method Battery" (all occurances) and, optionally "Microsoft AC Adapter"
8. Shutdown
9. Disconnect AC power, insert battery
10. Connect AC power, start laptop

Notes: If following the above steps does not fix your issue, it may be worth using a voltmeter to verify the voltage coming out of the power supply at the point where it plugs into your laptop. Some power supply cables are prone to failure after repeat bending, and adapters can fail as well. Most common laptop PSUs should output about 19 volts, and there is a label on them that lists the input and output voltages.

The "Microsoft ACPI Control Method Battery Driver" is a Windows service that should be set to start "On Demand" in "Services". The file itself is located in %WinDir%\System32\drivers\CmBatt.sys

If the battery of your laptop is non-removable:
Similarly to the above steps, uninstall the "Device Manager -> Batteries -> Microsoft ACPI-Compliant Control Method Battery Driver" and "Microsoft AC Adapter" (right-click -> uninstall). After that, unplug your AC adapter from both the laptop and the wall socket, shutdown the laptop, and leave both off/unplugged for a minute before restarting.

Keep in mind that if the battery is actually bad, the above may not fix your issue.

User Reviews/Comments:

rate: avg:

by myName - 2015-12-03 05:22

Jazak Allah! It really helped.

by anonymous - 2015-12-05 11:26

Great! whoever you are, thanks a lot! I never imagined that this would be the solution but it is

by anonymous - 2015-12-12 23:42

These steps fixed it for me, the other suggestions did not. I have an Acer Aspire 5750 with Windows 7. THANK YOU!

by fathanqoriba - 2015-12-15 02:00

my battery is non-removeable. every steps that i learned in internet require to remove the battery, i have no idea to fix this issue for non-removeable battery laptop

i tried to used different adapter with same voltase but it doesnt make any differences, so i think the problem is not my adapter. i also used my adaptor to different laptop and its works perfectly.
then i tried to uninstall or disable the battery drivers that you mentioned and its not working.
i dont think my problem is in the battery because its happened a day after i used my laptop normally

now i should run my laptop in safe mode because if i run in safe mode its cause automatic hibernating.

is my problem can be fix if i reinstall the OS (win. 8.1 pro)?? or is there any ideas to fix this issue?
my laptop is asus x550dp

pls help me :( :(

sorry for bad english

by anonymous - 2015-12-17 10:48

thanks it worked fro me

by anonymous - 2016-01-04 00:32

WORKED FOR ME TOO.

by anonymous - 2016-01-07 18:42

THIS ACTUALLY WORKED !!!

SO SIMPLE.

THANKS A MILLION.

by anonymous - 2016-01-20 07:41

Just Select The Powerplan to PowerSaver And plug in the AC and wait for 5 minutes and now look at battery icon to see the Magic !

by DLM - 2016-02-12 04:47

I still couldn't get rid of the problem after trying different suggestions, but this worked first time. Brilliant job. Thank you

by MikeIT - 2016-02-18 06:50

Hi i have the same problem have tried all the solution and not working, ran HP Support Assistant - Battery Check comes up OK, functioning correctly but hasn't been charged recently, everything i have tried has failed i have changed AC power packs as well, also i get for about 5 seconds it looks like the battery is charging then stops when ever i have tried anything, any help is appreciated, thanks in advance...
HP EliteBook Folio 9470m Win7

by anonymous - 2016-03-19 14:02

Hey..
I have the same problem now..Did you solve it, and how if i can ask.. :)

by anonymous - 2016-03-22 08:28

what i found worked for me, if I plug in the charger, it would say charging for a few seconds or minutes and then revert to 'plugged in - not charging' ... so as soon as I plug it in and it registers charging - you then close the lid to hibernate. when you open the lid to exit hibernating it will still register as charging and stay that way...

by Athar Durrani - 2016-04-12 06:22

Just go into the control panel/power options and on the left side there is desktop mode battery charge and in the longevity mode tab select disable but beware that doing so will cause your battery to charge fully every time.

by anonymous - 2016-05-16 12:10

I have followed all the steps there, but the result is still the same, there has been no change at all, roughly, is there another solution that could solve this problem?

by anonymous - 2016-05-21 07:35

Thank you so much! It worked!

by anonymous - 2016-05-28 12:50

With a twist it worked for my HP Elitebook 3060p. In the last step, I did not connect ac power until it had rebooted. Then no battery icon showed but after a while it did show and said it was charging. I have both a factory charger and an aftermarket charger and both showed charging.

by anonymous - 2016-06-12 21:00

Wow, after trying the other solutions, like taking the battery out and uninstalling the ACPI adapters, etc. this worked for me.

by anonymous - 2016-07-04 19:59

So I just bought this refurbished HP EliteBook 8440p. Great little machine for the money.

Got it home started working with it, then noticed that the battery had charged to 97% and I noticed the "plugged in, not charging" business. But it had charged, (it was a new battery so it had no charge when I got it home) so I didn't understand. I followed the instructions in this thread - and other similar ones - but no go. NOTE: It ran fine off the power supplyor off teh battery, just the battery would not charge.

So I took it back to the store, thinking it was a flaky power supply not delivering enough current to power the computer and the battery charging circuits. The tech took it form me, booted up, then plugged in the power supply. He then says, "it's charging fine". Indeed it was!

What was different? The only thing I could conclude was that he booted off the battery, then plugged in the power supply. I had never tried booting off the battery.Perhaps that kick-started the charging circuit? Anyway, got it home and it's charged to 100% now.

Just putting it out there.

Cheers

by anonymous - 2016-07-06 13:37

Follow up to the last comment about my refurbished HP EliteBook 8440p.

So in my case, booting on battery then plugging in the power adapter did indeed trigger a charging cycle. But this still seemed irregular.

So with a 100% battery charge, I disconnected the power adapter and let the battery discharge some. Tried plugging in the power adapter a couple times while the battery was in the 90%`s charge range and I would still get the "plugged in, not charging" scenario. So I let it continue to discharge down to 74%, plugged in the power adapter and it went to "charging" instantly.

I tried this test based on a comment I came across somewhere. It suggested - and is seemingly correct - that charging does not begin until the battery charge has dropped below some charge level threshold .The purpose of this being to reduce the number of charge cycles applied to the battery thus extending battery life.

I don't know what this threshold level is exactly or if it can be modified (I suspect not). In any case this is all expected behaviour. So if you're getting the "plugged in, not charging" blues, then try letting your battery discharge down to some lower level and plug it back in.

Cheers.

by anonymous - 2016-07-10 15:06

Some batteries will not recharge until power is less than 95%

by Lala - 2016-07-13 17:55

Actually this is what worked for me. The shut down and remove battery and uninstall the ACPI didn't work but changing the battery power setting worked. Thanks

by anonymous - 2016-08-03 12:52

I uninstalled IE 11 and installed Microsoft Edge, plugged in charger and battery charged to 100% within 5 minutes and has stayed there for several days with charger plugged in. unpluged charger and used battery power down to 40% plugged in charger and battery recharged to 100% within a few minutes. My trouble solved. Don't know if same will work for you or not but did the job for me.

by ismail - 2016-08-27 15:39

i hve the same issue i tried all the steps but its not working. and when the battery doesn't work wher i take off the ac power. i have dell latitude E4300 please help me

by TallPaul1975 - 2016-09-15 07:53

I have a Samsung RV520 laptop with exactly the same problem after replaced motherboard for exactly the same one, updated memory from 4GB to 8GB and changed processor from Intel Inside i3 to intel inside i5 with same socket.

Now my laptop shows that its connected to the charger even when its not. And doesn't charge my battery. Tried several things and nothing as worked.
- Took my laptop apart again and removed the battery from CMOS to try resetting the BIOS settings
- Tried reinstalling Windows which meant restoring laptop back to factory setting. Removing my updated Windows 10 and several programs that I have installed over time and putting it back to Windows 7 Premium.
- Tried the above procedure of removing the AC cable shutting down, going to Device manager and removing the ACPI - Microsoft Complaint etc.
(NOW THIS WORKED BUT ONLY FOR ABOUT 10 SECS THEN STOPPED AND WENT BACK TO HOW IT WAS)
I have tried checking the mains charging cable, which I know works as powers my laptop when no battery is inserted.
Tried a different battery a newer one and does exactly the same.

I desperately need help as I've now run out of ideas.

Please clever buggars out there who can help me out. I would really appreciate it.
Paul

by Gary - 2016-10-13 10:32

Thank You ! After days and days of experimenting with all the suggestions on the internet, this finally worked for me.
First go to your Power Options and select to Hibernate when the Lid is Closed.
Shut Down the Computer normally.
Disconnect the Power Cord from the wall, not just unplug from the Computer.(So the Adapter loses all power)
Wait overnight, then plug Adapter into the Computer.
Plug cord into the wall.
Start Up Windows 10
Look at the connection/charging Light next to the Adapter Plug In. If it is Orange (Charging), proceed.
As soon as it finishes booting up, close the lid to put it into Hibernate.
The Light should remain ON (Orange) until fully charged.

This worked for me, and hopefully for someone else too. I was able to charge a battery that was new and at 68% to 100% in about 25 minutes. NOTHING else I tried, and I think I tried them all, didn't work.

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